Contact Funko Customer Service
Funko Phone Numbers and Emails
Customer Service Number:
-
(213) 462-3600
Funko Emails:
Funko Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Funko Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Funko is (213) 462-3600. 17% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Funko may ask you for the following information to identify you as a customer: email, address or zip code or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Funko Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Funko is (213) 462-3600. 17% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Funko may ask you for the following information to identify you as a customer: email, address or zip code or order id or tracking no.
People call Funko mainly because of request for information, product/ service, shipping and delivery.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Funko is support@funko.com. 48% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
How to Contact Funko?
Most Popular Number:
| Total calls: 2 697 | Issues resolved: 15 | Last call: Feb 13, 2026 |
Contact Information
Funko Website:
Funko Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Attention: Legal Department
2802 Wetmore Avenue
Everett, WA 98201
Funko UK, LTD
Attention: Legal Department
21 Holborn Viaduct
London, United Kingdom, EC1A 2DY2802
Other Location:
6201 Hollywood Blvd,
Los Angeles, CA 90028
Funko Customer Service Reviews
placed the order on their website, The order # and tracking ID was sent. The tracking # was for Amazon shipping.
It kept telling me it didn't match my order. 3 times I sent them messages saying something was not correct and to please look into this. NEVER a reply. It's been 9 days now.
No package has arrived and no communication at all from Funko. I then contacted Amazon shipping. They researched the order and tracking #. The item in this order was not what I ordered.
I then found.a phone # for customer service. Called and never reached anyone. The message said I would get contacted in 5-7 days. Really?the charge for my order was processed on my credit card immediately.
I'm considering challenging this purchase with my card company. It has been time consuming on my part and still no product for a gift I paid for. I don't think this will be resolved. Their customer service options are bogus.
I won't be purchasing from them anymore. Be careful if you order from this company!
The worst experience ever. You have no right treating people this way!!!
Youre company is is a joke!!!
It has been the worst experience..you cannot talk to anyone the online system does not workIm just really disappointed, no number to reach out then when complete all these stupid emails a company called pissed consumer sends you emails I just want to talk to a person
Non existent, nobody answers , and if they reply to an email , it's robotic .also I can mention that I got scammed by them and that's the reason I'm trying to contact them , but it's hopeless.the las solution was to report them to the ECC and anti fraud department, that's why I encourage all people who have issues with them to the same and not give up when they get wronged by them. Maybe after to many reports they will finally get sanctioned or something. Because it's incredible how a well know and established company can do this to it's customers, especially in these times with so many regulations and laws !
How Good is Funko's Customer Service?
Summary of Funko Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Funko?
Shipping and Delivery Question:
- “Missing package”
- “Expedited shipping”
- “Mis delivered package”
Request for Information Question:
- “Concerns on product quality”
- “No order confirmation and website not working to contact customer service”
- “Checking on order”
Product/ Service Question:
- “My preorder Funko is stuck or lost in delivery”
- “Can't order using system”
- “Damaged items”
Return/ Replace Question:
- “Change of Shipping Adress”
- “Change of address”
- “Incorrect item received”
Payments and Charges Question:
- “Lost pops and overcharged”
- Fraud
- “Unauthorized charge on my card”
Account Question:
- “Issue with promo code”
- “Hacked account”
- “No Amazon locker code”
Activation/ Cancellation Question:
- “Email I received saying order cancelled after I got an email saying shipped”
- “Order cancel”
- “Cancel order”
Refund Question:
- “Refund on my order and return”
- “Refund for an order that never came”
- “Refund”
Website/ Application Question:
- “Website not working”
- “Harry potter snow globe not appearing on website”
- “Can’t order online”
Staff Question:
- “Customer service”
- “I was just trying to get ahold of anyone. I didn’t. My husband ordered pops and accidentally put our previous address. We needed our new address to be out in. No one helped us!! So this companys customer service is garbage”
Cards Question:
- “Playing instructions and power card explanation for mandatorian game”
- “No redemption card in my box of upperdeck cards”
- “Placed in order with the wrong credit card”
Employment Question:
- “Apply for a job”
Other Question:
- “Order I placed”
- “Order can’t find”
- “Where's my stuff?”
Compare Funko Customer Service To
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