Contact Funko Customer Service
Funko Phone Numbers and Emails
Customer Service Number:
-
(213) 462-3600
Funko Emails:
Funko Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Funko Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Funko is 2134623600. 18% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Funko may ask you for the following information to identify you as a customer: email, address or zip code or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Funko Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Funko is 2134623600. 18% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Funko may ask you for the following information to identify you as a customer: email, address or zip code or order id or tracking no.
People call Funko mainly because of request for information, product/ service, shipping and delivery.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Funko is support@funko.com. 48% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Funko Website:
Funko Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Attention: Legal Department
2802 Wetmore Avenue
Everett, WA 98201
Funko UK, LTD
Attention: Legal Department
21 Holborn Viaduct
London, United Kingdom, EC1A 2DY2802
Other Location:
6201 Hollywood Blvd,
Los Angeles, CA 90028
How Good is Funko's Customer Service?
Summary of Funko Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Funko?
Shipping and Delivery Question:
- “Why my order has not shipped yet when it said it could be here by February 14”
- “Where is my package”
- “My order haven’t arrived or sent!”
Request for Information Question:
- “I can’t track my order”
- “Order questions”
- “No updates on my funko”
Product/ Service Question:
- “I have a damaged Funko pop”
- “Damaged item”
- “My order arrived damaged”
Return/ Replace Question:
- “Received incorrect item”
- “Incorrect product”
- “Returning products”
Payments and Charges Question:
- “Order overcharge”
- “Charged twice”
- “Double charge”
Account Question:
- “Funko gave a different zip code than the one I gave to the carrier and now they are delivering my package to someone else home In another city”
- “Forgot password can't get in to reset password .have not received my order ye”
- “I forgot something on my order”
Activation/ Cancellation Question:
- “Cancel an order”
- “Cancel my order”
- “I accidentally ordered 2 of the same item.I need to cancel one of them”
Refund Question:
- “My order has a dead letter and is not arriving and would like reason or refund.”
- “Refund”
- “I'm pissed protective case came shattered and missing 1980s stickers! This was for Father's Day! Just want my money back!”
Website/ Application Question:
- “Harry potter snow globe not appearing on website”
- “Can’t order online”
- “Trouble with website”
Staff Question:
- “Customer service”
- “I was just trying to get ahold of anyone. I didn’t. My husband ordered pops and accidentally put our previous address. We needed our new address to be out in. No one helped us!! So this companys customer service is garbage”
Cards Question:
- “Playing instructions and power card explanation for mandatorian game”
- “No redemption card in my box of upperdeck cards”
- “Placed in order with the wrong credit card”
Employment Question:
- “Apply for a job”
Other Question:
- “Cannot find my order number”
- “Recent Order”
- “Received only 1out of 2 items 0rder”
Compare Funko Customer Service To
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